The Leaders in Secret Shopping Intelligence for the Lending Industry

Learn More

The Leaders in Secret Shopping Intelligence for the Lending Industry

Learn More

Mortgage Sentinel proactively conducts customized interactions with your staff to obtain actionable information and insight about your customer’s experience, adherence to compliance and competitive positioning.

Gain Insights about your COMPANY

  • Are my loan officers communicating my available products correctly?
  • What expectations are being set by my staff?
  • Is my team interacting with customers in a compliant manner?

Gain Insights about your COMPETITION

  • What expectations are my competitors setting with their customers?
  • How do my competitors follow up with consumers?
  • What do my competitors say about my company?
Learn more about our process

Gain Insights about your COMPANY

  • Are my loan officers communicating my available products correctly?
  • What expectations are being set by my staff?
  • Is my team interacting with customers in a compliant manner?

Gain Insights about your COMPETITION

  • What expectations are my competitors setting with their customers?
  • How do my competitors follow up with consumers?
  • What do my competitors say about my company?
Learn more about our process

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